Orders Placed Today

Service

Price

UK Premium Tracked 3-4 working days

£4.95

UK Priority 1-2 working days

£7.95

UK Next Day Delivery

£11.99

UK Courier 2 working days

£11.99

UK Courier Saturday Delivery

£16.95

BFPO (British Forces Post Office)

£5.95

Zone 4- Jersey and Guernsey

£14.95†

† Under 30kg. We'll call if the weight of your order is over this amount.

* Under 15kg. We'll call if the weight of your order is over this amount.



99.7% of Orders Received on Time!


Our superior service ensures 99.9% of orders placed before 3:00 pm Monday – Friday leave the Escapade warehouse the same working day with 99.7% of parcels sent with Royal Mail delivered on time and without incident. Due to the fact that we use recorded delivery and all parcels must be signed for we are unable to deliver parcels to PO boxes.

To improve on communication & delivery service further we have implemented a New 5 Point Track & Trace Service (Real Time). For your peace of mind all parcels will require a signature upon receipt.



During busier periods like World Book Day, Halloween or Christmas it can take upto 24 hours for items to be despatched.


Free UK Postage on Orders over £70

Orders over the value of £70 are eligible for free delivery. All Free delivery orders are delivered using Royal Mail Premium tracked service. Free delivery is not available when used in conjunction with any other offer including, but not limited to, voucher codes.

Please note that certain products exceed the size accepted by Royal Mail, in which case they can only be posted by a courier company. In these instances you will be charged the standard courier cost.



UK Premium Tracked Service: 3 - 4 Working Days

Royal Mail will deliver your order between 7:00am to 5:00pm between Monday - Saturday. For convenience parcels can be tracked from dispatch to doorstep with the New 5 Point Track & Trace Service

• £4.95 per order
• Delivery within 3 days
• NEW 5 point tracking service with SMS text and/or email alerts.
• Redelivery or collection available free of charge if you’re out during delivery.
• Safe and secure recorded delivery
• Up to 15 kg
• 100% UK coverage
• Insured up to £46 for lost or damaged goods.

Royal Mail show 97.5% delivery success rate within two days however this is not guaranteed.


UK Priority Tracked Service - Within 2 Working Days

Royal Mail’s Priority Tracked Service delivers your order within 2 working days between 7:00am to 5:00pm between Monday - Saturday. For convenience parcels can be tracked from dispatch to doorstep with the New 5 Point Track & Trace Service

• £7.95 per order
• Delivery within 2 days
• NEW 5 point tracking service with SMS text and/or email alerts.
• Redelivery or collection available free of charge if you’re out during delivery.
• Safe and secure recorded delivery
• Up to 15 kg
• 100% UK coverage
• Insured up to £46 for lost or damaged goods.

Royal Mail show 99% delivery success rate within two days however this is not a guaranteed service.


UK Next Day Delivery

The order will arrivethe following working day. Parcels can be tracked from day of dispatch to doorstep.

• £11.99 per order
• Next Day delivery
• 99% UK coverage
• Safe and secure recorded delivery
• Electronic Proof of Delivery
• Up to £500 compensation
• Redelivery or collection available free of charge if you’re absent during delivery time.

Please note:
Orders placed after 3pm will be sent out on the following working day.


UK Courier 2 Days

We encourage customers who are making large or heavy orders up to 30Kg to opt for the 1–2 Day Courier option. This delivery option will arrive within two working days, Monday - Friday.

• £11.99 per parcel
• 2 Day Delivery
• Up to 30 kg
• £100 Compensation for lost or stolen parcels
• Online Tracking
• 99% UK coverage
• Electronic Proof of Delivery

Please note: Orders placed after 3:00 pm will go out the next working day. All parcels below 2 kg and less than 610 mm long will be sent via Royal Mail special delivery were possible.


UK Courier, Saturday Delivery

If your order is over 2Kg or longer than 610 MM then you can have it delivered on the weekend with the Parcel Force Saturday delivery service. If it is under this weight or length we encourage you to opt for the Royal Mail service.

• £16.95 per parcel
• Saturday Delivery
• Up to 30 kg
• £100 Compensation for lost or stolen parcels
• Online Tracking
• 99% UK coverage
• Electronic Proof of Delivery

Please note: Orders placed after 3:00 pm on Friday will be processed on the next working day and will arrive on Tuesday.
Plese note: this is not a guaranteed service.


BFPO: British Forces Post Office

We are a supporter of British service personnel serving overseas and offer and excellent BFPO service. We are capable of delivering to BFPO address holders across the world via our dedicated Royal Mail & British Forces Postal Service. Parcels are delivered to the BFPO Mill Hill dispatch centre in London via our premium delivery service and than onto your final delivery destination via the BFPO delivery network.

Please note that parcels only have tracked and guaranteed delivery times when within the UK. Once the parcel has entered the BFPO network we do not have the ability to track it and encourage customers to allow a reasonable time frame to receive their parcels, especially when stationed outside the EU zone. Please visit the BFPO website if you require more information regarding this service.


New 5 Point Track & Trace Service (Real Time)

Track and Trace is a new Royal Mail service that makes it easy for you to trace the progress of your order from dispatch though to delivery via real time SMS texts, email notification and unique tracking number. The 5 steps are outlined below:

• Dispatched: Your order is collected from our warehouse.
• At Sorting Centre: Your order is sent to the Royal Mail sorting centre.
• At Local Depot: Your order has arrived at Royal mail depot.
• Out for Delivery: Email and SMS message sent to notify of impending delivery.
• Successfully Delivered (signed for), or Unable to Deliver: Email and SMS message notifying successful delivery or, alternatively if absent, a message informing you how to arrange redelivery or collection from your local depot.

To benefit from the New 5 Point tracking service we request that you leave an authentic email address and mobile phone number in order to receive real time delivery information from Royal Mail.


Collect From Our Camden Store - £2.99

You can now order online and collect in-store. All orders will be available for collection on Friday after 2pm at the end of each week for all orders placed before 3pm on Thursday. Any orders placed after this time will be available for collection the following Friday. Please ensure you have your order number ready when collecting your purchase. Orders not collected within 28 days will be refunded* and no longer available for collection.

*Minus a processing fee of 15% to cover the cost of initial postage to our shop and returning the item to stock.


Important Shipping Information

All items purchased from http://www.escapade.co.uk/ are made pursuant to their shipment contract.

We bear the responsibility for the transport risk and will help deal with any courier mistakes or delays on your behalf. 

For further information regarding our delivery services see Royal Mail or Parcel Force, if using a courier delivery option. Parcels are sent from our warehouse by Royal Mail or by selected courier. If you require additional cover or have a question regarding your delivery method please phone or email us via our contact page.

For bulk or heavy orders sent using UK Recorded Signed, UK Special Delivery, or international courier delivery options we reserve the right to upgrade shipment of your order and may ask for additional monies to cover increased postage costs if and when applicable. You will be contacted regarding any additional postal charges before dispatch.

If you choose the Saturday delivery option and are having a parcel delivered to your workplace please ensure that a member of staff will be available to sign for your parcel. All parcels sent from Escapade require a signature on arrival. If no one is available to sign for your parcel it will be returned to a Royal Mail collection centre.

Unless otherwise stated delivery times are an estimate. 

For orders outside the EU duty may be payable at import. This is a cost bourne by the customer. 

During busy periods like Halloween and Christmas it can take upto 24 hours for items to be despatched.